Toll-Free (888) 467-1788  •  Orlando (407) 265-2855  •  Tampa (813) 425-2092

What should I know?

 

 

frequently asked questions

 

 

Does SunState Auto Glass only repair windshield glass?  Or do they repair other types of glass?

 

We repair or replace primarily auto glass windshields, back glass, and side window glass panels.

 

How do I know if I need my windshield replaced or if it can be repaired?

 

Impact damage, regardless of size, located in your line of sight should be replaced immediately.  Line of sight damage poses a safety risk and could result in a traffic citation.   Impact damage outside the line of sight smaller than a dime, in some cases, may be repaired.

 

Do I need to schedule time off to facilitate repair or replacement of my windshield?

 

Since we are a fully mobile solution, we schedule our visits around your busy schedule.  We will even visit your office and facilitate repairs during normal business hours.

 

How long does this take?

 

Most windshield repairs can be completed in less than 30 minutes. The average time for a windshield replacement is 1-2 hours depending on the vehicle.  We use only industry leading adhesives which generally cure in less than 2 hours, our experienced technicians will explain the process in detail before beginning repairs on your vehicle.

 

Does SunState AutoGlass use DOT (Department of Transportation) -certified glass when doing replacements?

 

Absolutely.  Our replacement glass products are furnished by OEM quality manufacturers.  Our manufacturers are the same manufacturers that supply the glass for the vehicle at the factory, ensuring proper fitment and clarity every time. Additionally, our experienced Auto Glass technicians inspect each piece of glass for quality and optical clarity prior to installation.

 

Who gets the bill for your services?

 

SunState AutoGlass handles the entire insurance claim process for you. Once you have scheduled services with us, we will confirm your glass coverage and place the claim directly with your insurance company.

 

What if I don’t have auto glass coverage?

 

SunState Auto Glass will provide the most competitive pricing for your vehicle repair in order to keep you safe and on the road.

 

Are your technicians certified?

 

Yes, our technicians are trained and certified in the most advanced repair and safety techniques. These include but are not limited to Sika Adhesives, Dow Adhesives and members of the National Glass Association (NGA).

 

Is there a warranty or guarantee on your services?

 

Your satisfaction is 100% guaranteed.  We proudly offer a Lifetime Warranty on our Workmanship for as long as you own the vehicle.  If for any reason you are not happy with the repair, let us know and we will make it right.

 

 

 

To schedule an appointment for your windshield or auto glass repair or replacement call our friendly sales staff at –888-467-1788